Customer channels
Where customers reach you
- Voice
- SMS
- Web & portals
Engineering partner since 2019, Nairobi
We engineer the technology stack your business runs on.
Telephony, cloud, security, integrations and business platforms — designed, built and operated by one engineering team for organisations across East & Central Africa.
- In production since
- 2019
- Years engineering
- 7+
- Countries served
- 7
- Industry platforms
- 45
The Turtle stack — select a layer
Where customers reach you
Telephony, contact centres and messaging
ERP and industry platforms that run operations
Systems that talk to each other
Where it all runs, and the network underneath
Protects and runs every layer above
Partners and platforms we build on
- AWS
- Microsoft Azure
- Google Cloud
- Odoo
- 3CX
- ERPNext
- Zimbra
- Mailcow
- Microsoft 365
- Zoho
Six layers. One accountable team.
Most businesses juggle a telco, a software vendor, a hosting company and an IT guy. We engineer and run every layer, so when something breaks there's one number to call.
Communications
Telephony, contact centres and messaging
- 3CX
- SIP trunks
- IVR
- WhatsApp API
- SMPP
- Zimbra
- Mailcow
- 3CX Partner & Implementer3CX partner and implementer: licensing, hosted or on-premise 3CX installation, SIP trunks, migration and support.
- Call Centre SystemsInbound and outbound call centres with IVR, queues, recording, wallboards, WhatsApp and CRM.
- Bulk SMS & WhatsApp Business APIReach customers with reliable bulk SMS, sender IDs, USSD and WhatsApp Business messaging.
- Business Email Hosting (Zimbra & Mailcow)Secure business email on your own domain with Zimbra or Mailcow — hosted, migrated and managed.
Business platforms
ERP and industry platforms that run operations
- Odoo
- ERPNext
- Zoho
- Microsoft 365
- 45 industry platforms
Integration & APIs
Systems that talk to each other
- REST
- Webhooks
- RabbitMQ
- M-Pesa API
- eTIMS
- Bank APIs
Cloud & infrastructure
Where it all runs, and the network underneath
- AWS
- Azure
- Google Cloud
- Terraform
- Docker
- VPS
- Wi-Fi
- Fibre
- Cloud Engineering & MigrationDesign, migrate, automate and manage AWS, Microsoft Azure and Google Cloud environments.
- Web Hosting, VPS & DomainsFast, secure website hosting, VPS, SSL and domain registration (.co.ke, .com and more).
- Networking, Wi-Fi & CCTVStructured cabling, office Wi-Fi, firewalls, VPNs, CCTV and access control installation.
Security & operations
Protects and runs every layer above
- Zero-trust
- MFA
- EDR
- Backups & DR
- 24/7 monitoring
- Cybersecurity & Zero-TrustProtect your business with assessments, monitoring, hardening and compliance support.
- Managed IT & 24/7 MonitoringProactive IT support, monitoring, patching and infrastructure management on a monthly plan.
- IT Strategy & ArchitectureTechnology strategy, digital transformation roadmaps and independent system assessments.
Built like infrastructure, not like a one-off project.
The same engineering practices we use for multi-country telephony and SAP integrations go into a ten-person office setup.
Infrastructure as code
Servers, networks and cloud resources are defined in version-controlled code, so every environment can be rebuilt, reviewed and audited.
Monitored around the clock
Uptime, backups, certificates and security events are watched by our monitoring stack — we usually know before you call.
Integrated by default
Every platform we deploy connects to mobile money, tax systems, WhatsApp and 3CX through documented APIs. No data islands.
Documented and handed over
Architecture diagrams, credential vaults and runbooks are yours. No lock-in, no mystery boxes.
45 industry platforms, wired in from day one.
Production-ready platforms for your sector, connected to mobile money, tax systems, WhatsApp, SMS and 3CX — then customised to how you work.
- Hospitality & Tourism4
- Healthcare & Pharmacy4
- Legal & Professional Services3
- Retail & Distribution3
- Education3
- Logistics & Transport4
- Agriculture & Agrovet3
- Real Estate & Facilities4
- SACCOs, Chamas & Churches4
- Automotive4
- Fitness & Wellness2
- Events & Entertainment2
- Manufacturing & Construction2
- SMEs & Enterprises3
Running in production for
- Hello TractorAgriTech
- Collection Africa LimitedFinancial Services
- Powerstar SupermarketsRetail
- Appleton SchoolEducation
- Ropem PhonesRetail & E-commerce
- Zopo ManFashion Retail
- Kenya RailwaysPublic Sector
- Amitruck LimitedLogistics
- Philmed LimitedEnterprise
Engineering notes from recent work
Hello Tractor · AgriTech
Moving Hello Tractor’s 3CX phone system to Kenya-hosted infrastructure
One 3CX system serving multiple countries, hosted closer to users, with the old cloud instance retired.
Collection Africa Limited · Financial ServicesA collections call centre for Collection Africa
A structured, recorded and reportable collections operation, ready to extend to WhatsApp.
Kenya Railways · Public SectorIntegrating weighbridge systems with SAP S/4HANA for Kenya Railways
Automated weighbridge-to-SAP data flow with monitoring, piloted at Changamwe.
Local rails in seven countries.
We integrate with the payment APIs, tax systems and data laws of each market — not just the language on the website.
CountryPayment railsTax / e-invoicingMain cities
KenyaM-Pesa (Daraja API), Airtel MoneyKRA eTIMS electronic tax invoicingNairobi, Mombasa, KisumuUgandaMTN Mobile Money, Airtel MoneyURA EFRIS e-invoicingKampala, Entebbe, JinjaTanzaniaM-Pesa Tanzania, Airtel Money, Mixx by Yas (Tigo Pesa), HaloPesaTRA VFD/EFD fiscal receiptsDar es Salaam, Dodoma, ArushaRwandaMTN MoMo, Airtel MoneyRRA EBM electronic billingKigali, Musanze, HuyeMalawiAirtel Money, TNM MpambaMWK invoicingLilongwe, Blantyre, MzuzuSomaliaEVC Plus, Zaad, Sahal, eDahabUSD / SOS invoicingMogadishu, Hargeisa, GaroweDR Congo (Kinshasa)M-Pesa (Vodacom), Orange Money, Airtel Money, AfrimoneyUSD / CDF invoicingKinshasa, Lubumbashi, GomaField guides from the team
3CX
Choosing a 3CX Partner in Kenya: What a Proper 3CX Implementation Includes
What to expect from a 3CX partner and implementer in Kenya and East Africa — licensing, hosting, SIP trunks, migration, integrations and support.
EmailZimbra vs Mailcow: Which Self-Hosted Business Email Is Right for You?
A practical comparison of Zimbra and Mailcow for business email hosting — features, resource needs, security and who each suits.
Call centreSetting Up a Call Centre: A Practical Checklist for East African Businesses
Everything you need to plan a call centre — numbers, IVR, queues, recording, reporting, WhatsApp and CRM integration — before you buy anything.
Start with a 15-minute health check.
One of our engineers reviews your telephony, cloud, security and integrations with you, then tells you the single change that will make the biggest difference. Free, and you keep the recommendations.
What we check
- Phone system and call handling
- Hosting, backups and recovery
- Email security and deliverability
- Payment and tax integrations